1. Shipping Overview

Aero Air ships products to customers across India through reliable logistics and delivery partners.

Delivery timelines may vary depending on the destination, product availability, order volume, courier service and other circumstances beyond our control.

2. Order Processing Time

Orders are generally processed after successful payment and order confirmation.

Most orders are expected to be processed within 1–3 business days, subject to product availability.

Orders placed on Sundays, public holidays or during promotional periods may require additional processing time.

3. Shipping & Delivery Process

4. Estimated Delivery Time

After dispatch, orders are generally delivered within 3–7 business days.

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays, remote-area delivery requirements and other operational circumstances.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Shipping charges may vary depending on the product, order value, delivery location, package size, weight and applicable logistics costs.

If a free-shipping offer is available, the applicable terms and conditions will be displayed on the website or during checkout.

6. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information provided by the courier partner to check the status of your shipment.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.

If an order cannot be delivered because of an incorrect, incomplete or inaccessible address, additional delivery arrangements or charges may apply.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Failed Delivery Attempts

Courier partners may make multiple delivery attempts depending on their operational policies.

If delivery fails because the recipient is unavailable, unreachable, refuses delivery or provides incorrect address information, the shipment may be returned to the sender.

Re-shipping may be subject to applicable shipping charges and availability.

9. Shipping Delays

While we make reasonable efforts to ensure timely delivery, Aero Air cannot be held responsible for delays caused by circumstances outside our reasonable control.

Such circumstances may include:

• Severe weather conditions.
• Natural disasters.
• Transportation disruptions.
• Public holidays.
• Courier or logistics disruptions.
• Government restrictions or regulatory requirements.
• Incorrect or incomplete customer information.
• Unexpected operational issues.

10. Damaged Package at Delivery

If the outer packaging appears severely damaged at the time of delivery, please inspect the package carefully before accepting it, wherever possible.

If you receive a damaged product, please contact Aero Air customer support as soon as possible and provide photographs and/or videos of the package and product.

For further information regarding damaged or defective products, please refer to our Return & Refund Policy.

11. Delivery Locations

Aero Air currently aims to provide delivery services across India through available logistics partners.

Delivery availability may vary for certain remote or restricted locations. If delivery is unavailable for a particular PIN code, the order may not be accepted or may require an alternative delivery arrangement.